Interactive Diagram

Interactive Diagram – Template

Title: Problem Tree — Root causes of poor ESG data quality

Subtitle: What drives errors and how to tackle them quickly

Trunk (problem): Inconsistent, late, or non‑traceable ESG data.

Effects (branches at the top):

• Delayed disclosures; rework and overtime.
• Conflicting KPIs across units/sites.
• Audit findings; stakeholder mistrust.

Root causes (bottom hotspots):

1. Undefined ownership (no RACI)
   • Signal: Tasks stall; no approver.
   • Quick fix: Publish RACI per metric.
   • Owner: Sustainability lead.
   • Evidence: RACI posted; sign‑off recorded.
2. Inconsistent definitions (no dictionary)
   • Signal: Units/periods differ by site.
   • Quick fix: Create a minimal dictionary (name, definition, unit, owner, source, frequency).
   • Owner: Data steward.
   • Evidence: Versioned dictionary online.
   • Optional link (web): Eurostat – SDG Data Browser (example of clearly defined sustainability indicators):https://ec.europa.eu/eurostat/web/sdi

Root causes (bottom hotspots – continued):

3. Manual entry & copy‑paste
   • Signal: Typos; broken formulas.
   • Quick fix: Validated forms and CSV imports.
   • Owner: Process owner.
   • Evidence: Form with dropdowns/range checks.
4. No validation & checks
   • Signal: Out‑of‑range values pass.
   • Quick fix: Add range checks and monthly reconciliations (e.g., meters vs invoices).
   • Owner: Metric owner.
   • Evidence: Reconciliation log stored.

Root causes (bottom hotspots – continued):

5. Siloed storage & naming
   • Signal: “Latest” file unclear.
   • Quick fix: Standard folders and naming (YYYY‑MM_metric_vX).
   • Owner: Records admin.
   • Evidence: Folder template live; versions.
6. Ad‑hoc cadence
   • Signal: Late/missed submissions.
   • Quick fix: Publish a collection calendar with SLAs and escalation.
   • Owner: PM or team lead.
   • Evidence: Calendar shared; reminders sent.